Trusted by 100k+ users
We answered questions so you don't have to ask them.
Find answers to the most common questions about DigitalPurse virtual cards, security features, and how our platform works to protect your online transactions.
The DigitalPurse Card is a virtual card that can be loaded with cryptocurrency. Crypto is converted to USD the moment it's loaded to the card and funds are immediately available to spend everywhere cards are accepted. Restrictions Apply: terms and conditions
Virtual cards are just like regular cards, except there is no physical plastic. By entering virtual card details where you would normally input your credit or debit card details, you can complete purchases without giving out your personal card details.
DigitalPurse enables you to shop/pay with your crypto everywhere cards are accepted online, as well as some offline merchants that accept Apple Pay or Google Pay. Some restrictions apply, please see the terms and conditions for details.
No, there is no application process to create or use a DigitalPurse Card.
DigitalPurse Cards must be used within the expiry date.
If you return an item to a merchant, the purchase balance will be refunded to the card originally used to make the purchase.
Some types of purchases are restricted. See the list of restricted merchant categories elsewhere in this FAQ.
You cannot use DigitalPurse Card for the following purchases: wires or money orders; direct marketing services; security brokers/dealers and associated activities; dating/escort services; massage services; betting, track, casino, or lotto; government-licensed online gambling, including casinos and online casinos (online gambling); horse/dog racing or other government licensed racing; non-sport internet gaming; internet gaming betting; cash disbursement, manual or automated; financial institution cash, automated or manual; and outbound telemarketing merchants and services. Additionally, DigitalPurse may restrict certain purchase types to prevent misuse of the services as set out in our terms and conditions.
Yes! If the card you bought is reloadable, you'll be able to top it up anytime.
Once funds have been loaded to a card, those funds cannot be transferred or withdrawn.
A failed purchase may be due to a few reasons: 1) You may not have enough balance on the virtual card to complete the purchase. 2) Some merchants are restricted due to the types of business they conduct. Please see our list of restricted merchant categories below in this FAQ.
If you believe your purchase should have been completed, please reach out to support@digitalpurse.io
Can't find the answer you're looking for? Our support team is available 24/7 to help you with any questions about DigitalPurse.
Contact Support